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United Way Goes to Albany to Expand 2-1-1 Helpline to a State-Wide Initiative

Gov. Cuomo Issues Proclamation Declaring February 11th 2-1-1 Day.  Governor Cuomo announced yesterday, by special proclamation, that February 11th is officially 2-1-1 Day, a day devoted to advocating the expansion of 2-1-1 to a state-wide initiative and to make 2-1-1 available 24-7. 2-1-1 is a free project of United Way, that provides a non-emergency information service connecting Long Island residents to health and human services on a daily basis or during a disaster. 2-1-1 Long Island also offers a call center that is a free and a confidential helpline that easily links people to the services they need. Available from 9am-5pm, people can receive information and referrals for everything from basic needs like food, clothing and shelter to volunteer opportunities, legal services, drug treatment, employment support, childcare, eldercare and more.

“The United Way of Long Island would like to thank three foundations for funding this program,” said Theresa Regnante, President and CEO of United Way of Long Island. “Pritchard Charitable Trust led the way with a $60,000 grant. Verizon Foundation added $10,000. And, the Allstate Foundation contributed $5,000 to the project,” added Regnante.

Available by telephone and online, 2-1-1 Long Island provides callers and web visitors with detailed information on nearly 10,000 community resources for help and assistance in a range of areas. Some examples include:

  • job training opportunities
  • heating emergencies
  • financial or legal counseling
  • mortgage/rent assistance
  • health services
  • food assistance
  • substance abuse
  • education and training
  • child or elderly care  

2-1-1 Long Island is brought to you in partnership between United Way of Long Island and Middle Country Public Library. With the launch of 2-1-1 in Long Island, the service is now available to 93% of the population in New York State. The website attracted 198,000 unique visitors to the site in 2012. There were over 14,924 calls in 2012, but 8,700 calls to the helpline were received in just the two months after Super Storm Sandy.

2-1-1 Long Island is accessible by dialing 2-1-1 or 1-888-774-7633. 2-1-1 specialists are trained specifically in connecting people to health and human services resources quickly and easily.