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2-1-1 Long Island

Every hour of every day, Long Islanders are seeking essential health and human services – from employment and financial needs to housing /food and disaster assistance. On Wednesday, February 11, 2015, United Way of Long Island (UWLI) joins a nationwide effort in recognition of 2-1-1 Day.

2-1-1 is one-stop shopping for Long Islanders in need of non-emergency assistance. As a free, information and referral service, 2-1-1 Long Island connects residents to an extensive network of resources through its Call Center or online at

Theresa Regnante, President and CEO of UWLI said, “A person in need averages 3-4 calls before locating the help they need. The goal of 2-1-1 Long Island is to help families and individuals quickly navigate to a specific resource so they can begin the process of working through their concern.”

In 2014, nearly 9,200 calls were made to 2-1-1 Long Island from residents of Nassau and Suffolk counties. Regnante stated, “With the increase in virtual services and the use of mobile devices, we are really seeing a significant impact online. Nearly 250,000 unique visitors used – demonstrating how crucial this service is to our community members.”

2-1-1 Long Island is operated in partnership between United Way of Long Island as the designated lead organization and the Middle Country Public Library managing the 2-1-1 database. 2-1-1 call specialists are specifically trained in connecting people to resources quickly and easily – which can prevent problems from growing into crises. This easy-to-remember three-digit dialing system also ensures those inquiring have an outlet to seek out information relating to non-emergencies – and not to interfere with 911 operators.

The 2-1-1 Call Center operates seven days a week, Monday through Saturday from 10:00 a.m. to 5:00 p.m. and Sunday from 12:00 p.m. to 4:00 p.m. The service is free, confidential and multi-lingual. For more information call 2-1-1 or 1-888-774-7633 or for its free searchable online directory of health and human service agencies in Nassau and Suffolk Counties visit